Network admins can enable and modify advanced, channel-specific settings through their Zello management console. When configured, these settings only apply to the specified channel—giving you the power to independently customize settings based on the members' needs and environments.
Configuring Advanced Channel Settings
Advanced channel settings are configured on a channel-by-channel basis.
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Sign in to your network’s management console at yournetworkname.zellowork.com
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From the top navigation bar, select Channels. Then select the channel you’d like to configure advanced settings for.
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Click the settings icon located at the top right corner of the Channel Details box.
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Configure the advanced settings as desired, then slick Save.
Explanation of Settings
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QuickConnect reduces the "ready to send" delay to zero, allowing Zello to instantly broadcast a message. This results in faster connection time between two users and is especially beneficial in high-latency conditions. For more information, see this article.
The default configuration for this setting is OFF. Enablement likely won't carry impact if your connection time is already fast. - Break language barriers with Zello's Translations feature. Translations convert voice and text messages from a sender's device language to a receiver's device language. They are enabled on a channel-by-channel basis.
The default configuration for translations is off. Translations will not occur unless the setting is enabled. -
Messages interrupted after determines the duration a received message will play aloud before it's interrupted by another concurrently-received message. The first message will play for the configured duration, after which it'll be interrupted by the second incoming message.
The default configuration for this setting is not set; this means messages will be automatically interrupted after 1 minute if a second message is received concurrently. -
Max voice message duration determines the maximum length of voice messages sent in the channel. A user will be unable to send a voice message longer than the configured length. Increments include an unlimited duration; 5, 10, 20, or 30 seconds; or 1, 2, or 5 minutes.
The default max voice message duration is unlimited. This means voice messages are not limited in length. -
Time to re-deliver messages determines the frequency that Zello will attempt to redeliver messages to connected users if the message send initially fails.
Failure may occur for a variety of reasons (for example, a temporary internet disruption). When this setting is enabled, Zello's servers will attempt to re-send the message if a failure is detected. Please note this is only applicable to users who were connected to the channel at the time the message was initially sent.
This setting's default configuration is not set, meaning messages won't be re-sent if failure is detected. Possible configurations may include 10 seconds, 20 seconds, 1 minute, 3 minutes, 5 minutes, or 10 minutes. If immediate message delivery is critical for your network's users, consider a shorter timeframe, such as 10 or 20 seconds. -
Persist the last voice message for enables a channel to cache and deliver a message for a configured amount of time, including to users who connect to the channel after the message was sent. This ensures users who weren't initially connected to the channel will receive messages within the specified time range, regardless of their connection status at time of sending.
The default configuration for this setting is not set, meaning the channel will not cache and persist messages. This setting may be favorable for channels that are used for announcements.
Note that this setting's intention is message delivery regardless of connection status, whereas time to re-deliver messages (described above) is only applicable to connected users.