"Invalid Network" error on Dispatch Hub

  • Updated
Zello Paid support

Problem #1: No network 

To use Dispatch Hub, you must be a user in an active Zello Work network.  If you do not have a Zello Work network, you will not be able to use Dispatch Hub.

Related Reading:
- Sign up for a free 14-day trial of Zello Work.
- Learn about the difference between Zello Friends & Family and Zello Work. 

Problem #2: Incorrect network name

If you receive an "Invalid Network" error when signing in to your account, and you know you are a user in an active network, first confirm your network name is spelled correctly. Then: 

  • Non-admins Please contact your Zello administrator to ask for the correct network name.
  • Admins – Your network name can be found in the URL you use to sign in to the Management Console. In the following screenshot, for example, that URL would be originalnetwork.zellowork.com.