How do I add a new radio gateway?

  • Updated

This article is written for: Zello Work Zello Friends & Family.

To add a new radio gateway to your network, first create a profile for the gateway in your management console. This profile is necessary to configure your gateway and connect Zello to an existing LMR radio system.

Similar to a user profile, the gateway profile page is where you can see the channel membership, direct contacts, and online status for your gateway:
gateway 1.png

Note: please check your gateway specifications to determine the maximum number of channels the gateway can be added to. 

Adding a Gateway

1. Log into your management console ([Your network name].zellowork.com) with your admin account.  

2. From the top navigation bar, select +New New Gateway.
new gateway.png

3. Assign a username, password, display name, and tags (if applicable) to your gateway, then click Create Gateway. We recommend securely storing these credentials, as they'll be needed to sign in to the app.
gateway username password.png

4. To access your gateway's user profile and assign it to a channel, go to Menu > Gateways.
menu gateways.png

5. From the Gateways page. select the gateway you've just created. Then, click the + at the top-right corner of the Channels box, and select the channel you'd like to assign the gateway.

channels tab gareways.png

Now that the profile for your gateway has been created within your network, it can be configured to transmit messages between Zello and your existing LMR system.

Click here for full setup instructions for RoxiTek gateways.

Click here for full setup instructions for JPS Interoperability gateways.