If enabled by the Admin, users can text messages to Ad Hoc, team, dynamic, and hidden channels or directly to contacts.
Text messages are sent to contacts even if they are disconnected from Zello. If disconnected, they will receive a push notification and can read the text once signed in. Text messages sent in channels are live and only sent to users currently connected to the channel.
You must have ZelloWork for Android version 4.03+ or ZelloWork for iOS version 4.02+ installed.
To send a text message to a contact
- Select a user from your Recents or Contacts list
- Tap on the History/Conversation icon to view all messages (voice, image, text)
- Tap on the text box and type your message
- Tap Send when done.
To send a text message to a channel (Ad Hoc, team, dynamic, or hidden)
Text messages sent in a channel are live. Missed messages are not queued and replayed for users who are disconnected from the channel. Only users connected to the channel will receive the text message and have them saved to history.
- Select a channel from your Recents or Channels list
- Tap on the History/Conversation icon to view all messages (voice, image, text)
- Tap on the text box and type your message
- Tap Save when done
- Text messages will indicate how many users received the text message. In this example, two users received the message