Preventing Android 6.0+ devices from disconnecting in the background

  • Updated
Zello Paid support

Android 6.0+ has a battery optimization mode that will save battery but prevents Zello from working reliably in the background. To disable this mode follow the steps below:

  1. On your home screen, open Android Settings and select Battery
    android battery.png
  2. Select Optimise
    optimise android.png
  3. Select VIEW to see all your apps and their battery optimization settings
    optimise view android.png
  4.  Make sure Zello is set to "Don't close" as shown below:
    dont close android.png