Deleting a Device's User Accounts

  • Updated

This article is written for: Zello Work Zello Friends & Family.

With Zello's shared devices function, multiple users can sign in to their Zello accounts on a singular device. When a user leaves the company or gets a new device, their account can be removed using the steps below.

Deleting Accounts on an Android Device

  1. Sign in to Zello Work with your username, password, and network name. 
  2. Tap the app menu (3 vertical dots in the screen's upper-right corner) and go to Accounts > Options
  3. Long press the username you'd like to remove. Then tap Remove.
    longpress username.png

Please note: The user's account will still be active on the network; this process only deletes an account from a specific device. The account can be logged in to on other devices. 

Deleting Accounts on an iOS Device 

  1. Sign in to Zello Work with your username, password, and network name.
  2. Open the app's menu by tapping your user icon (top-left corner of the screen). Then tap Accounts.  
    tap accounts.png
  3. Swipe left on the account you'd like to delete. 
    swipe right.png

Please note: The user's account will still be active on the network; this process only deletes an account from a specific device. The account can be logged in to on other devices.