Group Conversations

  • Updated

This article is written for: Zello Work Zello Friends & Family.

Group conversations allow Android and iOS users to send on-the-fly group messages to their contacts. They're well-suited for quick, temporary chats between a few users, keeping communications focused and streamlined. 

Admins can enable and/or disable group conversations for their network from the management console's settings (Common > General). Group channels are a supplement—not a replacement—to regular network channels created by admins in the management console; because these conversations are created by users, they are not privy to the same configuration capabilities as regular channels. 

There are two ways to create a group conversation:

  1. From the Recents screen
  2. From the Contacts screen

Creating a Group Conversation From the Recents Tab

This task is performed on the user's device (Android or iOS).

  1. Open the Recents tab and tap the + icon, located in the top-right corner of your screen. 

    ad hoc.png                                                                                                                

  2. Select the contacts you'd like to start a group conversation with and press Start. Invited contacts will receive an alert that the conversation has started. 
    start convo.png

Creating a Group Conversation From a Contact's Talk Screen

This task is performed on the user's device (Android or iOS).

  1. From the Contacts tab, select a user you'd like to include in a group conversation. 
  2. Tap the three horizontal dots located to the right of the user's name and select Add participants
    ad hoc from contact screen.png                                                                                                                                
  3. Select the contacts you'd like to include in the group conversation and tap Start. Invited contacts will receive an alert that the conversation has been created. 
    start convo.png

Using Group Conversations

  • Group conversations will be displayed in your Recents tab. 
  • Users can disconnect from group conversations by tapping the power icon in the top-right corner of their screen.
    Screenshot 2024-12-18 at 6.06.58 PM.png
  • Group conversations can be renamed by any included member. 

Removing Group Conversations From the Recents Tab

  • Users can remove group conversations from their Recents list by swiping left on the conversation and tapping the trash can icon:
    Screenshot 2024-12-18 at 6.05.17 PM.png
  • Once removed, the user can only re-join that conversation if they're re-invited by another user.