Zello Work admins utilizing mobile device management (MDM) must enable specific permissions to ensure Zello properly functions on their managed devices. These permissions vary depending on the client platform (Android or iOS).
Learn more about provisioning Zello Work accounts using MDM.
Required Android Permissions
Record audio | Required to utilize Zello's PTT voice messaging. |
Send notifications | Notifications ensure users never miss a message. |
Connect to nearby devices | This setting is required if your users will be utilizing any sort of accessory (headsets or microphones) with Zello. |
Run in the background | To receive messages when Zello isn't at the forefront of your device's screen—i.e. when your screen is locked or you're using another app–this setting must be enabled. |
Make & manage phone calls | Enabling this setting ensures Zello voice messages don't interfere with phone calls received on your device. Learn more about Zello's behavior while you're on a phone call. |
Location tracking | This is required if your network utilizes live location tracking. |
Draw over other apps | This allows Zello to display on top of other apps you're running, particularly ensuring Zello is brought to the foreground when you receive a message. Learn more. |
Take pictures and record video | Allows users to send image messages from the Zello app. Please note this is an optional network setting that can be disabled if desired. |
Access library/files/folders | Allows users to send image files that live on their device over Zello. |
Required iOS Permissions
Microphone | Required to utilize Zello's PTT voice messaging. |
Notifications | Notifications are required for users to be alerted of new messages; this permission ensures users stay up-to-date with their network's communications. |
Location*
*precise location; either When in use or Always |
This is required if your network utilizes live location tracking. |
Camera | Required for image messaging. Please note this is an optional network setting that can be disabled if desired. |
Bluetooth | Required if Bluetooth accessories (i.e. headsets or microphones) will be used. |