Admins

• Updating Email Addresses
• Limited-Access Users
• Setting Up User Roles
• How do I send a SignOn link?
• User Import and Export
• Adding users by cloning an existing user record

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• In-App Channel Creation
• Translations
• How to set the Default channel from the Admin console
• What can I do with a dynamic channel?
• How to allow or prevent channel disconnection by users
• Channel Import

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• Preventing drivers from hearing each other in a channel
• Dispatch Analytics: an overview
• How to view Message History on Dispatch Hub

• Two-Factor Authentication (2FA/MFA)
• AI Digests (Beta)
• Blue Settings in the Management Console
• Required Permissions For Networks Utilizing MDM (iOS, Android)
• Navigating the Admin Management Console From a Mobile Web Browser
• Web Admin and Common Network Management Console Settings

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• Zello Enterprise Server (ZES) Overview
• Is the On-premise Server automatically updated when a new version is available?
• What firewall ports do I open for the On-premise Server?
• Can the On-premise Server service be accessed with HTTPS? And can HTTP automatically redirect to HTTPS ?
• Updating Zello Enterprise Server
• Are voice communications secure and encrypted in the on-premise server?

• Managing Your In-App Subscription
• Adjusting the number of users on a subscription
• Downloading Invoices from the Management Console
• Canceling/Pausing Your Zello Work Subscription